Chapter 3. HMC overview and planning 101
Repair serviceable event
This option allows the user or the service representative to view a serviceable event and then
initiate a repair against that service event.
In the following paragraphs, we give an example of the steps taken to view an event and
initiate a repair.
Click Service Focal Point → Repair Serviceable Event and select the managed system
(in Figure 3-67 the system name is called “Unknown”).
Figure 3-67 Example of selecting a managed system with a serviceable event
To view the serviceable event, highlight the managed system and click OK.
Figure 3-68 shows an example of a serviceable event.
Figure 3-68 An example of a serviceable event
To look at the details of the serviceable event, highlight the serviceable event, then click
Selected → View details.
The Serviceable Event Details panel opens, showing extended serviceable event information,
including the following values:
Status.
Earliest original time stamp of any managed object.
i5/OS or AIX error log ID (The Linux system error log does not place entries into Service
Focal Point.)
Should this error ever get called home?
Error was called home.
Pointer to extended error-data collection on the HMC.
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